To find everything you need, Gaysorn has a multi-lingual concierge service - perfect for assisting with your travel arrangements, or explaining procedures for obtaining VAT refunds. Our valet service makes parking even easier and all guests enjoy free parking every weekend. Parking at Erawan Bangkok and Amarin Plaza or come via BTS Chitlom station.

Concierge Service  
Located on the ground floor and also at the BTS entrance on the 2nd floor, our trained concierge team will make your shopping experience more enjoyable and simply easier. Besides helping you find your favourite store or restaurant, our concierge staff know Bangkok and can direct you to tourist attractions, hotels, other shopping areas, embassies and night spots.

If you need assistance with travel arrangements, our concierges can help confirm reservations, contact airlines or travel companies.

As members of The Society of The Golden Keys Thailand, our concierge team will deliver the same level of service you would expect in a premier hotel.

 
VAT Refunds  

Making purchases cheaper than ever, tourists can obtain refunds on their purchases made at stores registered for Value Added Tax (VAT) refunds. VAT is 7%, and generally is included in the retail price listed. Currently, 60 stores in Gaysorn offer VAT refunds.

Gaysorn visitors on tourist visas are entitled to refunds of the 7% value added tax (VAT) at stores displaying " VAT Refund for Tourists " signs, and where tax refund application forms are available. Note that expatriates, Thai residents and people on other forms of visa are for the most part not able to claim VAT refunds.

Prior to airport departure, customers wanting to obtain VAT refunds must present a completed VAT refund form, plus passport information and purchase receipts, to a customs officer. Certain luxury goods must be shown to an excise official. Refunds may be in bank draft form or credited to a credit card, depending on the amount.

For more information, please contact shop staff, our concierge service or the VAT Refunds for Tourists Office, Tel: 0 2272 9388 or VAT Refund Office at Bangkok International Airport Tel : 02535 6577-8

Stores offering VAT refunds (as of Nov 15, 2005)
Lobby
Christion Dior Louis Vuitton
Crabtree & Evelyn Salon La Prairie
Fendi Salvatore Ferragamo
La Perla  
Ground
Burberry Gucci
Celine Loewe
Christion Dior Louis Vuitton
dunhill Montblanc
Emporio Armani Prada
Fendi Salvatore Ferragamo
First Floor
Aigner LeSportsac
Bally Longchamp
Belle Max Mara
Daks Moschino
Ermenegildo Zegna Omega
Furla Pendulum / Bvlgari
Givenchy Porsche Design
Hugo Boss Tumi
Kwanpen  
Second Floor
B & W Lacoste
Chronos Senada Theory
Della Spiga Swatch
Fly Now Tango
Invinite Gallery The Hour Glass
Jousse  
Third Floor
Artitude Pasaya Textile Galllery/ Pasaya Home Decor
Dot Gilles Caffier Petchtip Collection
Lamont Private Collection
P.T. House Vihayas
 
Drop-Off & Valet Service  

A drop off area at the Ground Floor entrance provides a safe and assisted point to be dropped off and picked up. Our parking valet service is free, and pick points are at the side entrance between Gaysorn and the Intercontinental.

Walkway Links  
Gaysorn now provides direct links to the Chitlom BTS station, Erawan Bangkok, Amarin Plaza, Intercontinental Hotel and Central World Plaza via the bridge links on the 1st floor and also the BTS bridge link on the 2nd floor.

Car Parking  
Parking is available for over 400 cars, and a drivers’ room with amenities is provided.

Parking is available 24 hours per day, and parking is free on Saturdays, Sundays and public holidays.

Gaysorn is open 10am - 8pm everyday.
Restaurants open until 9pm everyday